Exchange & Return

At The Scents Savvy, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and exchange policy below:

Eligibility for Returns & Exchanges

• We gladly accept returns of non-damaged and minimally used perfume bottles in their original packaging, including boxes, pouches, and any other packaging materials, within 30 days of purchase.
• Sample Sets are non-refundable.

How to Request a Return or Exchange

1. Notify us about your return or exchange via WhatsApp at +92 327 2338994.
2. Carefully pack the items to prevent damage during transit.
3. Send the product back to us via a traceable delivery method such as courier or registered post at your own expense to the following address:
   The Scents Savvy
   House # A-141, Ground Portion,
   Gulshan-e-Iqbal, Block 13C, Karachi.

Important Notes

• Delivery charges are non-refundable.
• Refund requests will be processed within 7 working days of receiving the returned items.
• Items returned without their original packaging (e.g., boxes, pouches) may not qualify for a refund or exchange.

Contact Us for Assistance

For further queries regarding returns or exchanges, feel free to reach out to us through WhatsApp at +92 327 2338994.

We appreciate your understanding and cooperation in helping us serve you better.